Live Queue Times

As we continue marching in to the 'new normal', we're working hard to find new ways of making your shopping experience even safer so that every visit is an enjoyable one. 

So now we're introducing LIVE queue times in the Centre. 

You can now check the status of queues and which stores are currently open before you even leave the house. 

Simply click here  to see our full list of stores and updated queue lengths. 

Plus, if you would like to be receive weekly updates about the best times to visit your favourite store - you can do that too! 

Please remember to follow social distancing guidelines when making any visit to the Centre. 

Respect Others, Stay Safe. 

We're Open

Welcome Back! 

As per Government advice, our non-essential stores are reopening every day. Please be advised store opening hours will vary as we get used to a new normal, so please continue to check this page for store reopening updates and revised opening hours. 

Essential Stores Remaining Open: 

Boots - Mon - Sat, 8.30am - 7.30pm/ Sun, 11am - 5pm

Halifax - Mon - Fri, 9.30am - 3.30pm/ Sat-Sun, CLOSED

Holland and Barrett - Mon - Sat, 10am - 6pm/ Sun, 11am - 5pm 

M&S Food  - Mon - Fri, 8am - 9pm/ Sat, 8am - 9pm and Sun, 11am - 5pm

Kokoro - Mon - Sun, 11am - 11pm 

Superdrug - Mon - Sat 9am - 6:30pm and Sun 11am - 5pm

Tesco - Mon - Sat, 7am - 10pm/ Sun 10am - 4pm

Stores Now Reopened: 

3 - 11am - 5pm Mon to Sun 

Boots Opticians - 10am - 4pm Mon to Fri / Saturday Closed / Sun 11am - 5pm

Costa

Ecco

Gap - 10am - 6pm Mon to Sat / 11am - 5pm Sunday

Gap Kids - 10am - 6pm Mon to Sat / 11am - 5pm Sunday 

H&M - 10.30am - 5.30pm Mon to Sun 

Lakeland

Mobile Bitz - 9am - 6pm Mon to Sat / 11am - 5pm Sunday 

Oliver Bonas - 10am - 6pm Mon to Sat / 11am - 5pm Sun

Pandora - 11am - 5pm Mon to Sat / 11am - 3pm Sun

Partica - 10am - 7pm Mon to Fri / 9am - 6pm Sat / 11am - 3pm Sun 

Stormfront

Swarovski 

The Body Shop - 10am - 6pm Mon to Sat/ Sun - Closed. 

The Fragrance Shop - 11am - 5pm Mon to Sun 

The Works - 

W H Smith - 9am - 5pm Mon to Sat/ Closed Sunday 

The health of our retailers, centre teams and visitors is paramount and we are working hard to ensure people are being supported.

We thank you for your patience and understanding during this challenging time. We will keep our customers updated of developments via our various digital communication channels. 

Thank You NHS

POCKETS OF POSITIVITY

As our Upper Mall is currently closed, we decided to brighten up the place a little to show our support for the heroes at the NHS. 

So, rainbows created by Ricards Lodge High School Year 7 and 8's for the nhs.uk are now decorating our main entrance! How fantastic are they all - thank you to the school for sharing your art with us!

If you are making an essential trip or out for a bit of exercise, be sure to keep an eye out. 

#stayathomesavelives #stayhome #nhs

#StayHome - Colouring for Kids

To help spread some cheer amongst communities and to support the NHS download the rainbow colouring sheet. Encourage children to colour them in and place them in their windows, remember stay home and stay safe!

CLICK HERE to download the sheet.

LOOKING FOR NEW HOBBIES OR A HEALTHIER LIFE STYLE?

During this uncertain time, it feels a little odd continuing with normal routine but for many people routine is very important to help feel a sense of security and level of control.

Looking for new hobbies or want a healthier life style? Take a look at Dr Hazel Wallace website The Food Medic, where she shares educational tips and recipes on healthy eating as well as nutritional advice. You'd be surprised what you will discover. 

CLICK HERE

What We're Doing to Welcome You Back

Welcome Back

We've missed you! 

What you need to know to plan your visit

We are pleased to share our plans on how Centre Court will welcome back more shoppers on 15th June following the easing of Government restrictions. 

The Centre has remained partially open throughout the COVID-19 pandemic with a small number of essential stores and services continuing to trade.

From Monday, June 15 many of our non-essential shops will start to re-open within the centre. We will be publishing details of store re-opening dates and opening hours as soon as they are confirmed. 

We appreciate that easing back into the new normal may not feel comfortable so we want to make this as easy as possible. The following measures are now in place to ensure that everyone coming into Centre Court has a safe, enjoyable and comfortable shopping experience and we urge members of the public experiencing any of the symptoms of Covid_19, not to visit us at this time.

• Cleaning: All staff are provided with appropriate PPE and we have implemented an enhanced deep-cleaning regime.

• Trading times: Some shops have reduced their opening times to ensure they can provide a safe and clean environment for customers.  Always check directly with the shop or our website before starting your shopping trip
• A one-way system will be in operation throughout, pedestrians are asked to ‘keep left’ at all times.  Opportunities for crossing are provided. 
• If you need to queue outside any shop clearly marked ‘spots’ will advise you where to stand.
• Hand sanitiser stations are provided throughout the mall for customers to sanitise their hands. We advise all shoppers to Sanitise their hands regularly when visiting and where possible wear a face mask
• Ability to limit customer numbers on the mall: We will  be closely monitoring customer numbers so capacity levels will be carefully controlled to maintain physical distancing.  We are comfortable that typical customer numbers can be accommodated so there is no immediate need to operate a one in one out system but if needed this will be deployed.

Clear floor markings and signage will direct customers to follow the physical distancing guidelines. 

• Public facilities: To comply with physical distancing the capacity, our toilet facilities are closed with the exception of accessibility facilities. 
• Lifts & escalators: Only 1 household is allowed in the lift at any one time.  When using the escalator, please leave a minimum of 3 steps between you and others. Please use the stairs where possible and keep left. 
• Mall seating has been temporarily removed to help maintain social distancing throughout the Centre.

As always, Centre Court team members will be on hand at all times to offer help and advice to visitors.

We will be reviewing Government guidance regularly and implementing any changes when we can.

RESPECT OTHERS – STAY SAFE